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News and Reviews 


COVID- 19 


We are now in week 4 of lockdown due to the Coronavirus hitting the UK. Although it is a very testing time for all we have manager to help many NHS workers with childcare throughout this difficult time with out 50% discount as we here at Baby Steps think EVERY key worker is nothing short of a-m-a-z-i-n-g . We want to take this opportunity to send positive thoughts to all who may be struggling and our thoughts are with any families who have been personally affected by Corona virus. Its business as usual here at BSN apart from the small tweak of our lovely team working from home rather than at our office in South London, be assured our quality of service is just as high even if we are working from the kitchen table at this time! 



I can't quite believe it has been a whole year since we were blowing out the candles on our first birthday cake. This year has completely flown by and has been by far our busiest year yet. We have had so many fantastic new clients we have helped throughout this year and also have the joy of working with lots of local nurseries to help with their childcare needs! We also now have a brilliant dream team of 3 to provide the perfect service we possibly can. Lets see what this year has to hold!



It is a very exciting day today as the fantastic Katie is joining our baby steps team, she is coming onboard as our out of hours consultant and will be dealing with all calls and applications which come in after our office hours. Katie will be a port of call for all new clients looking for a new Nanny and uses her years of Recruitment experience to pro-actively help with the search of a new Nanny. Katie also has a very cute bub herself (who is 1!) so also completely understands what parents will look for in a Nanny. We are super looking forward to having Katie on board :) 



Today marks a year that we begun the amazing journey that is Baby Steps. We have grown from a team of one to a strong team of three and I couldn't be prouder of what we have achieved. There has been lots of late nights and early mornings but there has also been a lot of laughs and smiles. We have met so many lovely nannies and clients and we can't wait for what the next 365 days will hold! 



Keep an eye out for the November issue of the NCT's monthly magazine as our director Lou has written an article on the debate of nursery VS Nanny. If you are in the process of finding the perfect childcare for your child please give it a read and you can weigh up the pro's and con's of both options. If you do give it a read please do let us know what you think and any feedback is always hugely appreciated!!



On Sunday Baby steps proudly sponsored NCT annual teddy bears picnic, we had the pleasure of meeting and tattooing hundreds of gorgeous kiddo's and met with lots of other brands/companies. Dionne and Debbie spent the day raising money in support of NCT, without NCT hundreds of parents and babies would not have the support they need pre and post-partum. We also want to thank our 2 helpers Gem and Gab for helping out with the day! 

-- Events like this are so important for independent business' like us and we appreciate every single person who came and said hello, bought a 50p tattoo or took a goody bag, we already can't wait for next year!   


Duncan McCulloch recommends Baby Steps Nannies Ltd.

"Friendly and helpful agency who have helped me so much in finding a new job. Lou and the team were fantastic along the way, frequently checking up on how my application/trial went and constantly helping maintain contact between myself and the employer. Also got a lovely Xmas card from the team in the post today. Looking forward to starting my new role and I have Baby Steps to thank - can't recommend enough!"

Debs Taylor recommends Baby Steps Nannies Ltd.

"A huge thank you to all you lovely ladies at Baby Steps! You have been absolutely amazing working so hard to find the perfect nanny for my 2 Tinkers! I am so grateful to you all that I can now into hospital for major surgery knowing that my children are in such good care when I'm away. It has been an absolute pleasure to work with each of you, making me laugh whilst always being so professional. Without hesitation, I would absolutely recommend Baby Steps to anyone looking for a nanny. 5 out of 5 stars!"

Laurie Larcombe recommends Baby Steps Nannies Ltd.

"I just wanted to say that baby steps Nannies is a great agency! The support and advice I was given was just wonderful! Lou and her colleagues were in touch and on the ball every step of the way! I was never waiting for emails because their response was always prompt!
They are all friendly, helpful and clearly know what they are doing when matching good nannies and lovely families!
I will be keeping in touch with them and going to them whenever I might need to in my childcare career.
Thanks again Baby Steps Nannies!

Emma Whitehouse recommends Baby Steps Nannies Ltd

"Lou and her team were super quick and professional in helping us in our search for our nanny. They listened carefully and attentively to our brief, only sent candidates who were exactly on brief and throughout the process extremely professional. We didn't end up hiring through Baby Steps, but would certainly recommend them and we'd use them again."

James Brown recommends Baby Steps Nannies Ltd

"We have used Baby Steps Nannies to find our first nanny. In short, the service offered has been excellent. The agency has provided us with a number of excellent candidates and been very patient with us as we took our time to identify one that we were happy with. We wanted a part-time nanny, and the agency was able to find somebody who is able to work the very particular hours we need. They have been very pleasant to deal with also and extremely professional. Really excellent!"

Fredrik Joelson recommends Baby Steps Nannies Ltd

"I can't recommend Baby Steps Nannies Ltd enough. They were incredibly helpful all through the process of finding someone and still are."

Janka Čičvarová reviewed Baby Steps Nannies Ltd – 5 star

"Debbie, Lou, Dionne are such a sweethearts! Very caring persons who indeed looking after everyone. Baby steps has became my favourite nanny agency and highly recommending to others �"

Ellie Burden reviewed Baby Steps Nannies Ltd – 5 star

"I only found out about baby steps nannies by chance, but it has been one of the most genuine and client centred agencies that I have ever worked with. Dionne, Lou and Debbie were absolute stars when it came to helping me find a new job and kept such a high level of contact which completely put me at ease with the process. The team were extremely professional, kind and passionate about placing the right nanny with the right family. Special thank you to Dionne for her professional support over the past week! Thank you so much, I can’t wait to start my job next week!"

Marli Monteiro reviewed Baby Steps Nannies Ltd – 5 star

"I have found out about Baby Steps Nannies by chance, but it was the best Nanny Agency I have worked with. Debbie is naturally kind person, she was able to find me job in less than a week i've had contacted her. I am really grateful for that. The family I am working with is amazing. That is fantastic Agency, I truly recommend it to everyone. Gratitude"

Daniella Gomes reviewed Baby Steps Nannies Ltd – 5 star

"Amazing agency! I hightly recommend this agency for those who are looking a childcare, a nanny or top families. They are extremely professional, kind and helpful. Special thank you to Lou. I love my new job!"

Captainm Dg reviewed Baby Steps Nannies Ltd – 5 star

"Manager and staffs are honest and professional the way other agencies it should be . this is the best nanny agency I could recommend. Top of the range,excellent"

Sandra Young reviewed Baby Steps Nannies Ltd – 5 star

"I had the pleasure of working with baby steps Nannies as an SEN. I enjoyed looking after young ones. The families are very welcoming and friendly. I can recommend Baby Steps Nannies, the staff team are also very pleasant friendly and supportive. Call for information you won't be disappointed"

Claire de Braekeleer reviewed Baby Steps Nannies Ltd – 5 star

"I found the team at Baby Steps to be very informative and professional and would recommend them to anyone seeking a nanny. They had time for a personal phone call to talk through what I was looking for, and guide me through the process of finding and employing a nanny (crucial for a first-timer like me). Their frees were very reasonable compared to other agencies I spoke to, and they were proactive and helpful in finding nanny options for me".

Tasmin Knight reviewed Baby Steps Nannies Ltd – 5 star

"Baby Steps nannies are THE BEST agency I have ever worked with. Lou, Debbie, and Dionne are the most loving , friendly and helpful ladies, and have all been my angels in the process of finding me a new dream job position! They are thorough and consistent, and made me feel so calm and confident while finding my position. I am so grateful that I found them, and I highly recommend them to everybody!!
Thank you again, ladies �"

Melanie Mullins reviewed Baby Steps Nannies Ltd – 5 star

"Baby Steps have been incredibly helpful in our search for a Nanny; the team have been extremely attentive and helpful - someone has always been available to answer questions or provide guidance 24/7. The quality of candidates we interviewed were very good and we felt our requirements were being reflected in the potential employees we were meeting with. By chance we have not recruited through Baby Steps, however we would wholeheartedly recommend to anyone thinking of searching for a Nanny - the service has been personal, professional and sincere"

Ellen Baker reviewed Baby Steps Nannies Ltd – 5 star

"Amazing nanny agency! Such lovely kind ladies that are willing to do anything to help and makes a transition very easy, would use them again in the future, thank you lovely ladies xx"

Liz McKillop reviewed Baby Steps Nannies Ltd – 5 star

"Lou and the team are fabulous. They helped me with 3 weeks to spare find our new brilliant nanny. It was a stressful time but the quality of candidates they presented were very good (we only need to see two!) They respond quickly to emails and texts and worked around my schedule to talk through our needs and feedback from the interviews. Would highly recommend."

Sadie Arthurs reviewed Baby Steps Nannies Ltd – 5 star 

"Fantastic agency. The whole team are so lovely, informative, friendly and professional. Would highly recommend them"

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